Validity is the period that your account is considered active before it gets suspended and subsequently terminated. Validity period includes the duration of the Active Base Plan plus additional 60 days.

 

For Illustration purposes:

You bought a 7day base plan

 

Validity Period = 7 days + 60 days

Once your 7-day base plan expires, you enter the 60 days period which no outgoing call/sms can be made. However, you will still be able to receive incoming call & sms.

 

Suspension Period = 1 day

At the end of the 60 days period, your tapp account will be suspended.  You will not be able make/receive calls and sms during this period. 

*To reactivate your suspended tapp account, kindly send us an email at hello@tapp.my.

 

Termination 

Your tapp account will be terminated after the suspension period.